Solutions
ICT Solutions
Case Management
Case Management (CM), we deploy solutions that are designed to support a complex process that requires a combination of human tasks and electronic workflow, such as an incoming application, a submitted claim, a complaint, or a claim that is moving to litigation. These solutions support the workflow, management collaboration, storage of images and content, decision-making, and processing of electronic files or cases.
Operations Management Systems
With Operations Management Systems (OMS), we deploy technologies that supports business function or process responsible for managing the process of creation of goods and services. It involves planning, organising, coordinating, and controlling all the resources needed to produce a company's goods and services. This could either be one technology or an integration of different systems.
Workflow Automation
Workflow Automation (WA), we deply technologies that use rule-based logic to automate manual work, like data entry and lead nurturing. Workflow Automation replaces manual and paper based processes with digital solutions. It ensures the right people have the correct information in a timely manner regarding what to do and how to do it.
Business Intelligence and Analytics
Business Intelligence (BI), we deploy technologies that uses a combination of processes, technologies, applications and practices for the collection, integration, analysis, and presentation of business information. The purpose of BI Intelligence is to provide enough information for Analysis to support better business decision making.
Enterprise Content Management
Enterprise Content Management (ECM), we deploy technologies and assist organisations in defining processes, strategies, and identification and implementation of the right tools that allow a business to effectively obtain, organise, collaborate store and deliver critical information to its employees, business stakeholders and customers.
Electronic Document and Records Management System
Electronic Document and Records Management System (EDRMS), we deploy combined technologies of document management and records management systems as an integrated system. It is an automated software application designed to facilitate the creation, management, use, storage and disposal of a range of both physical and digital documents and records.
Robotic Process Automation
We deploy technologies that uses software(s) with artificial intelligence (AI) and machine learning capabilities that handles high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions.
Unified Communications and Collaboration
We deploy technologies that uses a collection of technology and software tools that combines enterprise communication with real-time, asynchronous cooperation capabilities. Thus, enhancing internal and external communications. We can integrate with existing technologies in an organisation where its necessary.
ICT Infrastructure
We Design, Implement and Support the information and communications technology for infrastructure and application systems (including software, hardware, firmware, networks and the company Websites).
